watercraft
Support
SUPPORT

If something's not right, tell us.

watercraft is built and run by a small team. There is no support queue and no ticket system. Send a message and it gets read, and answered, by a person.

Send a message
Opens your mail app, addressed to hello@watercraft.app
Ready to send.Your mail app should have opened with the message filled in. If it didn't, email hello@watercraft.app directly.

Common questions

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, go to Settings, tap your name, then Subscriptions, and choose watercraft. You can change or cancel there at any time. Session Passes are one-off purchases and nothing renews.

How do I delete my account?

In the app: Profile, then Privacy & Data, then Delete account. This removes your account and your records. If you'd rather we do it, send a message above from the email address on your account.

Who can see my catches and spots?

You. Everything in watercraft is private by default: your sessions, catch reports, spots and notes are yours alone. There is no feed and no leaderboard. The detail is in the privacy policy.

A lake I fish is missing or the map is wrong.

Send the venue name and rough location through the form and we'll get it added or corrected. Waters are drawn from our own database and it grows fastest when anglers tell us what's missing.

True watercraft is not given, it's earned.

A product of Swimbooker